Frequently asked questions

Pixel pitch is the distance between the centers of two neighboring LED pixels. A smaller pitch looks sharper up close. As a guide, P1.25 suits viewers about 3–6 feet away, P1.56 about 4–8 feet, P1.875 about 6–10 feet, and P2.5 about 8–12+ feet.

GOB (Glue on Board) is a protective coating of optical glue sealed over the LED module. It protects the LEDs from impact, moisture and dust, gives the screen a smooth, flat surface, reduces reflections and makes cleaning easier.

The glass doors have see-through LED panels built in, so they can play moving ads and promotions while shoppers still see the products on the shelves behind them.

It depends on your space, how far away people will be, and what you want to show. Mobile displays and digital posters suit entrances and events, fridge doors suit stores that sell cold drinks, and modular cabinets build video walls of any size. We’ll recommend options after reviewing your space.

Price depends on the display type, size and pixel pitch. Tell us about your space and we’ll send options with pricing.

Yes. We handle mounting, power and data connections, calibration, and setting up the media player, so your display is ready to use.

It depends on the product. Some displays and speakers are in stock and can ship quickly. Custom projects, such as made-to-size video walls, transparent fridge doors or custom colors, are built to order and have longer lead times. We’ll give you a timeline with your quote and schedule installation around your opening or event date.

Content is loaded through a media player or control software. We set it up for you and show you how to upload and schedule your own content.

Turn the display off and wipe the surface gently with a soft, dry microfiber cloth. Avoid harsh chemicals and abrasive cleaners. GOB-coated displays resist dust and liquids, which makes this easier.

Our LED displays are rated for 100,000 hours of use. That’s more than 11 years running around the clock, and much longer on a normal business schedule. Actual life depends on brightness settings, environment and care.

Most of our products come with a 3-year warranty. Exact coverage depends on the product, and we’ll confirm the warranty details with your quote.

No. There’s no minimum order for speakers, so you can order as few or as many as you need.

Color options vary by model. The available colors for each speaker are listed on our Audio page. If you’re looking for a color that isn’t listed, ask us and we’ll check what’s possible for that model.

Yes. Pricing depends on the model and quantity. Send us the models and quantities you need and we’ll quote pricing for your order.

Stock models in their listed colors can often ship quickly. Special color requests and large orders take longer. We’ll confirm the timeline with your quote.